Policies
Privacy Policy
Last updated: April 2026
At Suchi Jewellery Studio, your privacy is important to us. This policy explains what information we collect, how we use it, and how we keep it safe. By using our website, you agree to the practices described below.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Personal details: Name, email address, phone number
- Delivery information: Shipping address, city, state, pincode
- Payment information: Processed securely through Razorpay — we do not store your card or UPI details
- Usage data: Pages visited, browser type, and device information (collected anonymously)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your queries and provide customer support
- Improve our website and product offerings
- Send promotional updates (only if you have opted in)
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data only with:
- Courier partners: To deliver your orders (name, address, phone number only)
- Payment gateway (Razorpay): To process payments securely
- Legal authorities: If required by law
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. All payment transactions are encrypted and processed through Razorpay, a PCI-DSS compliant payment gateway.
5. Cookies
Our website uses cookies to improve your browsing experience (e.g., remembering your cart items). You can disable cookies in your browser settings, but this may affect certain features of the website.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at shopbysuchi@gmail.com.
7. Third-Party Links
Our website may contain links to third-party platforms (e.g., Instagram, Facebook). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out to us:
Email: shopbysuchi@gmail.com
Phone: +91 99033 25827
Address: 1st Floor, Eden Enclave, Netaji Nagar, Batanagar, Maheshtala, Kolkata, West Bengal 700141